Privacy Policy of the Mamushie Online Store
This privacy policy was created for visitors of the website https://mamushie.com (hereinafter the “Website”), i.e., the Mamushie online store (hereinafter the “Store”).
The administrator of your personal data related to using the Store is: Obia sp. z o.o. headquartered at Aleksandrowska 81, 95-073 Jedlicze A, entered in the Register of Entrepreneurs of the National Court Register under number KRS: 1166393, NIP: 7322224192, REGON: 541401243.
For all matters related to processing personal data, you can contact us at the email address: biuro@mamushie.pl. It is also possible to contact in writing at the above registered office address.
For convenience, we have divided this document into two parts:
If you are short on time, click the link relating to the part that interests you the most. If you have a bit more time, we encourage you to read the full text.
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COOKIES AND OTHER TECHNOLOGIES
We use cookies and similar mechanisms to understand how users use our Website and for marketing purposes, including displaying ads in other places on the Internet.
What are cookies?
A cookie is a small text file saved by the website on your computer, phone, or other device where you browse the website. The cookie contains data about your use of this site.
Some cookies are essential for the operation of our Store and cannot be disabled.
In other cases, at the first visit to our Website, we ask for your consent to install cookies. We do not use advertising or analytical cookies (or any other than essential) without your consent.
What types of cookies do we use?
Essential cookies
These cookies serve to properly operate the website. You cannot disable them because after disabling, the website simply will not function properly.
In this scope, we use a tool that stores your privacy settings. It shows your consent or lack thereof for running specific types of cookies on our site.
Other essential cookies on our Website serve the correct functioning and management of the site, including making changes and activating tracking tools that you consent to.
Statistical analysis of our Website
We use analytical tools to understand how users use our Website. The data we receive from these tools does not give us information about specific persons by name but allows recording various aspects of how the Website is used by an individual user. We may aggregate and analyze this data statistically and then use it to make decisions about changes in our Store and/or communication channels for advertising and marketing.
The list of analytical tools we use on the Website with explanations of (1) who provides the tool, (2) what it is used for, and (3) which data are collected within the tool – can be found in Annex No. 1 to this policy, also summarized in the cookie consent management panel.
Functional cookies
Some cookies on our site serve to activate additional Store tools, such as chat, product review/star modules, ability to recommend a product to a friend, displaying recently browsed products, etc.
A list of functional tools used on the Website along with explanations of their purposes can be found in the cookie consent management panel.
Plugins and social media links
On our Website, we placed links to our social media profiles: Facebook / Instagram. If you visit our profile on such a service, the owner of that service receives information, as with any user navigation from another website, that you came to their service from our Store.
Detailed information on data processing by these social media services can be found on the providers' sites:
Facebook and Instagram - https://www.facebook.com/privacy/center/
Legal issues related to cookies
The legal basis for using essential cookies (mentioned above in "What cookies do we use?") by the Store is our legitimate interest, i.e., the right to run a Website supporting our business and maintaining its security.
The legal basis for using other cookies by us is your consent.
Regarding the processing of your personal data using cookies, you have rights described in the section Your Rights Regarding Data Processing.
Using cookies, especially for advertising, may involve profiling. This means we or marketing companies whose services we use may create a user profile based on collected information (e.g., email address, order history, device type, technology used, visit frequency) and formulate future purchase predictions. This enables us to decide which content (including ads) to display on our and other websites.
How long do cookies remain on your device?
Depends on whether they are persistent or session cookies. Session cookies necessary for browser functionalities expire at the end of the session (when you close our Website). Persistent cookies that make browsing easier (e.g., remembering selected resolution, content layout, user preferences, recently viewed products) are stored longer until expiration or until you manually delete them via browser settings.
Cookies from external providers (analytical, advertising, social media related) are subject to their privacy policies; links to those policies are provided here.
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OTHER PURPOSES OF PERSONAL DATA PROCESSING OF STORE USERS
What data do we process and for what purposes?
Besides the described cookies above, we process your data for the following purposes related to the Store’s functioning:
| Purpose | Processed Data | Legal Basis for Processing |
|---|---|---|
| Handling orders and customer accounts | Customer identification and contact data (email and others necessary for order fulfillment). Order details and history. | Contract with you as Store customer - Art. 6(1)(b) GDPR |
| Contact and inquiry handling | Identification data and other information provided in contact form or correspondence. Correspondence history. | Our legitimate interest in ensuring communication - Art. 6(1)(f) GDPR |
| Complaint handling and post-sale service (e.g., withdrawal) | Customer identification and contact data, order details, correspondence. | Our legitimate interest in complaint handling and withdrawal - Art. 6(1)(f) GDPR |
| Collecting product reviews/comments | Content of reviews/comments, identification of the person submitting them. | Your consent given by submitting and/or publishing reviews/comments - Art. 6(1)(a) GDPR |
| Archiving | All data from this table for purposes of claim establishment, defense, enforcement, and GDPR compliance demonstration. | Our legitimate interest - Art. 6(1)(f) GDPR |
| Accounting and tax purposes | Customer identification and contact data, invoice details. | Fulfillment of legal tax obligations - Art. 6(1)(c) GDPR |
| Newsletter | Email address, statistical data on sent messages, including open history. | Our legitimate interest based on your marketing consent - Art. 6(1)(f) GDPR |
| Sales analysis and statistics | Sales statistics and user behavior on Website. | Our legitimate interest in business analysis; website traffic stats based on your cookie consent - Art. 6(1)(f) GDPR |
| Marketing purposes | Browsing history, purchase history, demographic features (age, gender, etc.), customer segments. | Our legitimate interest in marketing own products and services, with marketing based on cookies and/or direct communication requiring prior consent - Art. 6(1)(f) GDPR |
Providing this data is not mandatory but necessary to fulfill orders, issue invoices, notify order status, answer queries or complaints, etc.
How long do we process data?
Your data related to placing orders are processed as long as necessary for order fulfillment and accounting/tax regulations.
Additionally, we process data as needed for the stated purposes above until our legal interest ends or you object to processing or withdraw marketing consent. Further processing may be necessary for legal obligations (e.g., taxes) or archiving (e.g., claims) until expiration.
Who do we share your data with?
We use cooperating companies in our operations, so your data may be entrusted to software providers for the Store, accounting firms, hosting providers for the Website and email, marketing tool providers, courier companies, and payment intermediaries for order fulfillment. These companies act as independent data controllers.
For marketing purposes described above in "Cookies," we use services from US-based entities (Google, Facebook). Thus, personal data may be transferred outside the EU. Adequate protection is ensured by the Data Privacy Framework, more info at https://www.dataprivacyframework.gov/s/.
Your rights regarding data processing
We commit to respecting your data confidentiality and enabling you to exercise your rights free of charge by contacting us via email or other means.
You have the right to:
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Request access to your data held by us;
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Rectify your data;
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Delete your data if no longer necessary or if no other legal basis exists;
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Withdraw consent to data processing where given;
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Object to processing based on legitimate interest;
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Restrict data processing;
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Lodge a complaint to the President of the Personal Data Protection Office if you believe your data is processed unlawfully.
Additional information for newsletter subscribers
If you subscribed to our newsletter, we will send you marketing information about our products and/or services, e.g., new items, promotions, special offers.
You can unsubscribe any time by clicking the link in the newsletter or sending us a message.
Our modern email marketing system analyzes recipient actions, such as whether you opened messages, to better tailor newsletter content and deliver personalized messages (profiling). You can object to this processing anytime.
If no activity from a subscriber is detected for 1 year, we may stop sending newsletters and remove the subscriber after proper warning.
Your data is not used for automated decision-making that could affect your legal situation or similarly significant effects.
Further legal info on sending newsletters is in the Newsletter Regulations (part of our Store Regulations).
ANNEX NO. 1 TO THE PRIVACY POLICY OF THE Mamushie.pl STORE
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LIST OF ADVERTISING AND ANALYTICAL TOOLS USING COOKIES
ANALYTICAL COOKIES:
We use Google Analytics.
Information Google Analytics collects on users includes: how many times a user visits the site; which subpages are visited; date of first and last visit; visit duration; the page from which the user came (referrer); browser used; clicked links; anonymized IP address, etc.
Google assigns each user a unique Google ID and collects data from cookies on various websites on its servers. As Website owners, we may receive Google reports related to Website traffic only covering users who consented to tracking.
More info about Google Analytics's operation can be found at Google Privacy for Partner Sites and Google Analytics Security.
You can permanently prevent Google Analytics from collecting info from your browser by installing the plugin at Google Analytics Opt-out.
Cookies from our Store software provider:
The software provider operating our Store, the owner of the shoper.pl platform, places cookies on our Website to collect aggregated info on customer behavior in online stores (open pages, time spent, products viewed, clicks, purchase analytics like conversion rates).
These data are used to create summary reports for e-store owners containing generalized (non-personal) information on popular products, high traffic or sales periods, etc., helping sellers improve stores and optimize sales processes.
Full info can be read in the Cookie Policy for Visitors of Shoper Stores.
ADVERTISING COOKIES:
Email marketing
For newsletter purposes, we use tools provided by external companies.
Our email marketing system places cookies that are used to display subscription forms and measure their effectiveness (conversion rate) on our Website.